Disclosure duty according to EU General Data Protection Regulation (GDPR)
We use your personal data (i.e. your contact information, date of birth and billing information) only for their intended purpose listed below. Data regarding our employees are processed in the context of payroll accounting.
The data provided by you are needed for contacting which occurs under your agreement for the purpose of contract completion. If you do not provide the requested data we cannot conclude the contract with you, respond to your request nor get in contact with you.
The required data are used for the following purposes:
- Contact data for making contact and the creation of an invoice and the creation of the guest ticket.
- To fulfil the requirements of local authorities and for accounting.
- When disclosure to third parties: Our order processor is the company Feratel and the company Bergfex. They guarantee that the data are processes in accordance with EU regualtions.
- In the event of non-payment the required data are disclosed to our attorney.
Newsletter, further information, pictures and videos
We only send you Newsletters, advertisements and other information if you have explicitly agreed to at the reception. Also pictures and videos showing you are only used if you explicitly agreed to each individual purpose of usage.
Deletion of data
When saving your data we obey the statutory period.
You can reach us using the following contact information:
Tel +43 5559 571
You have the right to request further information, redress, deletion, restriction and to appeal and data portability. To this end please contact in written form: Appartementhaus Rätikon, Mühledörfle 132, A‑6708 Brand.
If you believe that the handling of your data violates data protection laws or if your personal claim to data protection was violated in any other form, you can complain to the regulatory authorities.
In Austria the responsible authority is the „Datenschutzbehörde“ reachable via the following address:
The prefered method of communication (accoriding to their website) is via email.
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All data, you send us via this form, will be transmitted encrypted to us. We will only use it to answer your request.
Find details on how we use your data in our data privacy declaration.